Refund policy

Refund & Returns Policy

At Sorbo Cocktails, we want you to enjoy your drinks with confidence.

You have 10 days after delivery to request a return.
Returns are only accepted if the product is unopened, sealed, and in original condition.
Items must be returned in the original packaging with proof of purchase.
Contact us at hello@sorbodrinks.com before sending anything back.
(Items sent without first contacting us will not be accepted.)

Check your order on arrival. Contact us immediately if your items are:

We’ll put it right with a replacement or refund.

We don’t offer direct exchanges. If you’d like something different, please place a new order once your refund has been approved.

We’ll notify you once your return is inspected and confirm if it’s approved.
Approved refunds will be sent back to your original payment method within 10 business days.
Bank or card processing times may vary.
If more than 15 business days pass after approval, contact us at hello@sorbodrinks.com