Shipping policy
Shipping Policy
At Sorbo Cocktails, we aim to get your drinks to you quickly and safely.
Processing Times
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Next-day delivery orders must be placed before 12:00pm Monday–Thursday
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Orders placed after 12:00pm or on Friday–Sunday are processed the next working day.
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We do not ship on public holidays.
Delivery Options
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DPD Next Day (Mon–Fri) – tracked, with delivery notifications.
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Royal Mail Tracked – 48 hour options available depending on checkout selection.
Delivery Days
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Standard next-day applies Monday to Friday.
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Orders placed after 12:00pm Thursday or on Friday will arrive the following Monday unless you choose Saturday Delivery at checkout.
Rates
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Shipping costs are calculated at checkout based on your order size and delivery location.
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Saturday delivery is charged at a higher rate, as set by the courier.
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Free shipping promotions (if offered) will not apply to Saturday delivery.
Tracking
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You’ll receive tracking details by email once your order has been dispatched.
Delays
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We cannot guarantee exact delivery times. Delays may occur due to the courier, weather, or events outside our control.
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If your order hasn’t arrived within 5 working days, contact us at hello@sorbodrinks.com.
Delivery Restrictions
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We currently only deliver within the UK.
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Someone 18 or over must be available to accept delivery of alcoholic products. Couriers may request ID.